
At Loop, we care about the quality of the devices you buy.
All the smartphones and devices that we put back on sale are received, checked, certified and refurbished by our sellers.
We implemented a demanding quality process in order to offer you the best possible service. The details of which are as follows.
More than 40 checkpoints
How do we proceed?
Our cosmetic conditions
Fair
Clear signs of usage that could be visible also at arm's length on both the screen and the back cover. Might have some dents on the back cover and on the frame.
✔ A high quality handset with average wear and tear
✔ No cracks, No smashes, No heavy scratches
✔ Network unlocked
✔ PIN, Touch ID and iCloud (FMI) unlocked
✔ Data Wiped
✔ Key functions tested and working
✔ Passed electronic test to ensure internal parts are fully functional
✔ NB- Batches of used phones will naturally vary by quality and the above grading should only be used as a representative guide
Very good
Screen has no or very limited mini scratches that are not visible at arm's length. Back cover and frame might have minimal scratches visible at arm's length.
✔ A high quality handset with just minor signs of use
✔ Light wear and tear
✔ Bezel may contain minor scratches
✔ Bezels free from almost any signs of wear
✔ No cracks, No smashes
✔ Network unlocked
✔ PIN, Touch ID and iCloud (FMI) unlocked
✔ Fully functional
✔ Data Wiped
✔ Key functions tested and working
✔ Passed electronic test to ensure internal parts are fully functional
✔ NB- Batches of used phones will naturally vary by quality and the above grading should only be used as a representative guide
Excellent
Screen, back cover and frame have no or very limited mini scratches that are not visible at arms length.
✔ Almost perfect cosmetics
✔ Almost perfect screens with no scratching whatsoever
✔ Almost immaculate rear casing
✔ Bezels free from almost any signs of wear
✔ No cracks, No smashes
✔ Network unlocked
✔ PIN, Touch ID and iCloud (FMI) unlocked
✔ Fully functional
✔ Data Wiped
✔ Passed electronic test to ensure internal parts are fully functional
Included in the box
Customer service